I ordered 6k rounds over 54lbs of .22cal from midwayusa, everything gone without a hitch until, until it reached Commerce City, CO 4/11, it never moved from that point, come Monday 4/16 (delivery day) it never showed up. So at 8PM Monday I called UPS to do an inquiry of the package, two hours later I received a text the package was damaged and missing part of the order, they sending it back to sender, investigation launched. 7AM 4/17 (my time) I called midway and explained the situation she checked with UPS, she refilled my order. No sooner I got off the phone I received an email the order was being prepared and by 9AM (my time) I received an email the order was shipped, anyway back to UPS again, the damaged package eroute to sender I get another text, while the package was enroute it was damaged again *sigh
In the end UPS was quick to respond to my call and midway without a blinking an eye, all I lost was time.
In the end UPS was quick to respond to my call and midway without a blinking an eye, all I lost was time.