Coffee rant!
I must have my coffee every day, so this is very important to me!
Fired up the Keurig just like every other morning for the last umpteen years. As soon as the power button was pressed, water started pouring out. What the heck? It doesn't work like that. You have to choose you size, the brewing strength, etc, before any brewing starts. But not this day. And it wasn't just brewing a normal cup of coffee, it was going and going trying to empty the whole reservoir.
Oh well, it was old, and we had a new one as a spare. Opened that box and washed the bright new shiny one. Did it's "cleansing brew" to rinse out all the factory nasties. Put my cup in there, and it says "Add Water". The reservoir is full you dumb machine. Drained the water, unplugged/replugged it. Checked operation of reservoir (there's a spring loaded valve in the bottom - working perfectly). Filled to the top with water again. Still, "Add Water". That's all it would do. No brewing coffee. Called Keurig support and ran through all their diagnostics. Nothing worked. They said it was the reservoir and they'd send me a new one.
I would die if I had to wait the 5 or so days for the new reservoir to get here. So down to the basement to drag out the really really old first Keurig we ever bought (no reservoir on that one). Plugged it in, added the required water, and was staring at my cup waiting for the coffee to start coming out. Nada. You could hear the pump going, but nothing was coming out.
I was going to take the new (broken) one back to Costco, but I was a little hesitant since we had actually bought it two years ago. It had been sitting the the unopened box, never used. First time we tried to use it it was dead. So instead of running to Costco, I ran over to our storage locker where we put my moms stuff after she died. She had three Keurigs that we had inherited from mom. Her first one, her second one (why she replaced the first one is a mystery because it still worked fine - but NOW I'm starting to understand why). And one more, brand new in box, as her spare. I get to the storage locker, and my dang key wouldn't open it. The lock was screwed. At this storage place, you have to use their lock cores that are evidently specially made and only used in their kind of storage locker doors. The lock just plain wouldn't work. So I go to the office to get help, and nobody is there (this was about 10am on a weekday).
What the heck?! I want my coffee!!!
The above actually spanned a couple of days although my written description of it sounds compressed. I had been filling in for my missing coffee with black tea. OK, there's caffeine there, but it's not like coffee. The new reservoir from Keurig arrived! I excitedly put it on the brewer, and guess what? "Add Water" Friggin' stupid Keurig! I have to call and schedule a locksmith to drill out the storage locker core before I can get into the three others in there.
So what the heck, I headed to Costco with my brand new, but still two years old, Keurig in hand. I gotta say, Costco is great. No problem! They took the coffee maker right back and gave me a full refund. They don't do exchanges, they just do refunds and tell you to go buy another one. So I went and found the same one I had just returned (since by now, I have a spare reservoir for it). It was $21 more than the one I had just returned. Thank you Mr. Inflation Brandon! The model appears slightly upgraded. I got it home and ...
Ahhh, coffee!!!
Yeah, it's almost 5pm now - I wouldn't normally be drinking coffee this late - but today is special!
Now I will go hire a locksmith for the storage locker to free the other Keurigs from their incarceration. I'm not going through this again!
FWIW, Keurig makes nice coffee machines. But their reliability is hit or miss. The expensive ones are no more reliable than the cheaper ones. The costly ones just have more features (and probably more failure points). The brain-damaged one that started this whole fiasco by pumping water immediately upon power on had worked flawlessly - making probably four cups of coffee every day for at least four years. I did everything I could to attempt to revive it - power cycle, unplug for 24 hours, empty all water, cleaned tubing and vent holes, turned it upside down and spanked its bottom hard - everything. But nothing would fix the stupid thing. The failure mode - immediately pumping water on power up - sure sounding like a logic (microprocessor) type error to me. But rebooting it, leaving the power disconnected for a full day, even doing it's secret forced reset "power button plus 12oz size button" push for five seconds didn't work.