I"m sitting in a chair in awe.
Wanted to get by Federal blessed State Driver's license. While I'm at it get my passport to. State and Feds will not accept my hospital issued Birth Certificate (BC). For and extra $10 I can order my BC online. Save me the trip and hours off from work. Two days latter I get the BC in the mail. My dad's first name is wrong on the BC.
I make a copy of the online order, the BC with the wrong name and the hospital BC. I'll take the afternoon off and go do battle with the County!!!!!!!!!!!
Online I find the FAX number for the County Dept that issues BC. I FAX them a cover letter explaining along with a copy of the receipt, and both BCs. A lot of good this is going to do me I thought as the last page FAXed. 5 minutes later the County calls me?!?!? Here's where the battle starts I thought. Handwritten records has my dad's name wrong but using the Hospital's BC they have corrected it. They will have a corrected BC in today's mail!
No battles with government bureaucracy, no blood pressure going into orbit and no sweat. A government entity that provides outstanding customer service!