This morning I actually had to go to the hospital as an outpatient just so they could ask me if I understood what was going to happen next week when the real outpatient procedure will happen. Wasted 5 hours of my time, screwed up my meal times (something critical for people with CFS). I wasted gas on a 90-mile round trip. I was so rushed leaving home this morning I forgot medicine I was supposed to take at a certain time... now my meds are all screwed up!
When ALL OF IT could have been handled with a phone call... them-"know whats going to happen next week" me-"Yep"... Them-"thank you, bye".
At least that was how it was handled last week when my doctors people called with the exact same question!